Collabicle for home services

Booked before you’re off the ladder.

Mira answers your customers on WhatsApp, Instagram and web chat, gives prices from your own list and books jobs into free slots, with room around each one for the drive. The tough calls stay yours.

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For cleaning, air-con, plumbing, electrical, pest control and repair businesses, from 1 to 50 people.

Cleaning
Air-con
Plumbing
Electrical
Pest control
Repairs

The same job, two ways.

One air-con service, from the first message to the next visit. Tap a sticker to see what the usual way costs you.

Tap a sticker to see what it costs. Then switch to With Collabicle.

1The enquiryTue · 10:04 pm
A WhatsApp asks if you can service two air-con units on Saturday. You’re asleep, and it waits until morning.
What it costs youGone by morning
Someone who hears nothing tonight can book whoever answers first. The job goes, and so does next year’s service.
Mira
Mira answers, in the language they wrote in, from your own notes, even at 10 pm.
What you getLate enquiries become bookings
Messages get an answer at 10 pm or on a Sunday, while you sleep.
2The priceTue · 10:05 pm
They send a photo of the unit. Next morning you squint at it, work out a price from memory and type it between jobs.
What it costs youYour mornings, in chats
Every price typed by hand is a few minutes on your phone, and the customer waits for each one.
Mira
Mira looks at the photo they sent and gives the price from your own list: two units, what’s included and how long it takes.
What you getNo prices typed at midnight
Your price list answers. You only see what isn’t on it.
3The bookingTue · 10:06 pm
You offer Saturday at 10, then remember Ali has a job across town at 11.
What it costs youTwo places at once
A diary only you can see means clashes, a rushed drive and an apology call.
Mira
Mira offers only times that are free, with room around each job to get there, and books Saturday at 10.
What you getNothing clashes
Only free times are offered, with two people when a job needs two, and room around each job to get there.
4The reminderFri · 10:00 am
Nobody reminds them. On Saturday the gate is locked and nobody is home.
What it costs youA wasted morning
A drive out, a locked gate, and a slot you could have sold to someone else.
Mira
A confirmation went out when they booked, and a reminder the day before. If you allow it, they can move it in the chat, inside your cut-off.
What you getFewer wasted trips
They remember, or they move it in good time, and the slot goes back on offer.
5The big oneSat · 11:30 am
An office asks for a price on twelve units. That night you scroll old chats to find what you charged last time.
What it costs youYour evenings
Big jobs and discounts get worked out after hours, from memory and old messages.
You decide
It comes to you with a summary of the chat and a draft reply. Say yes, change it, or tell Mira what to send.
What you getEvenings back
You make the call in a minute. Mira does the typing and the follow-up.
6Getting paidSat · 12:10 pm
You text your bank details and wait. Two weeks later you’re still checking your account.
What it costs youMoney you’ve earned, late
Every unpaid job is one more reminder you have to remember to send.
You, in one tap
You send the invoice from Collabicle. It arrives in their chat or by email, with Pay now by card on your own Stripe and your bank details.
What you getPaid while it’s fresh
The invoice reaches them where they already talk to you, and card payments go to your own Stripe.
7The next visitSix months later
Nobody remembers it’s time for the next service. Neither do they.
What it costs youRepeat work, missed
Servicing is repeat work. Without a nudge it goes to whoever they see first that month.
Nova
Ask Nova to set each customer’s next service date as their next step in the CRM, so you can see who is due.
What you getCustomers who come back
You know who is due, and what you did for them last time.

What it buys you.

Every row above, in three piles.

Money

Late enquiries become bookings
Fewer wasted trips
Paid while it’s fresh

Peace of mind

No prices typed at midnight
Nothing clashes

Happiness

Evenings back
Customers who come back

What this replaces.

What a team of five usually pays for, a month.

A shared inbox for WhatsApp, Instagram and web chat$30–150
A booking and scheduling app$40–150
An app for quotes and invoices$20–50
A simple CRM, for five people$50–150

Usually, all together$140–500

Collabicle Starter$49a month, for up to 10 members

All of the left, in one place
Unlimited agents
$50 of unified credit every month

Start 14 days free

Rough prices by type of tool, to give a sense of scale; yours may differ. Keep your accounting software. WhatsApp’s own message fees are Meta’s, not ours, either way.

How to move over.

Start with Nova. Add the rest when you’re ready.

1
Tell Nova what you do
A sentence is plenty. Add your website or a photo of your price board, and Nova drafts your services, prices and Front desk playbooks for you to confirm.
2
Bring your price list
From a spreadsheet, into Products & services. Mira answers prices from it.
3
Connect your channels
Your WhatsApp Business account, Instagram and Facebook, your mailbox and the chat on your website.
4
Add your team
Their working hours and time off go into Bookings. Then let Mira take the first chats while you watch.

Against what you use today.

Most home service businesses run on the WhatsApp app and a paper diary, some on a booking app.

What you need	WhatsApp and a diary	A booking app	Collabicle
Replies while you’re on a job	An away message	No	Mira answers from your notes
Instagram, Messenger, email and web chat	Separate apps	Usually not	One inbox for the team
Books only free slots	By hand	Yes	Yes, in the chat
Room around each job for the drive	In your head	Often	Yes, a buffer before and after
Two people on one job	By hand	Often	Yes
Confirmations and reminders	By hand	Yes	Yes
Customer history	In your head	Yes	A CRM that fills itself
Your books and tax	Your accountant	Some connect	Keep your accounting software
A month, for five people	Free	About $40–150	$49

Not included

An app for technicians on the job
Job photos and sign-off on site

Your team sees its own bookings in Bookings today.

Questions home services ask.

$49 a month on Starter. It covers up to 10 members, includes $50 of unified credit every month and as many agents as you like. If you use WhatsApp, its message fees are Meta’s, not ours.

Yes. A service can need two people from your team, and Mira only offers times when both are free, with room around each job for the drive.

Yes. By default she replies in the language the customer writes in, and you can limit her to the languages you choose.

Anything outside your price list comes to you with a summary of the chat and a draft reply. You answer, or tell Mira what to send.

Yes. Link each person to their own calendar in Bookings and limit who uses it: they see their own bookings.

Yes. Collabicle makes your quotes and invoices; your books and tax stay where they are.

You answer a few questions about your business, check what Nova drafted and meet your team. Bringing in your price list and connecting your channels takes a little longer, depending on how many channels you use.

Give the front desk to Mira.

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