Answered at 10 pm. Booked by morning.
Mira answers your customers on WhatsApp, Instagram and web chat, quotes from your price list and books jobs into your free slots. The tough calls stay yours.
For home and office cleaning companies of 1 to 50 people.
- Homes and offices
- 1 to 50 people
- WhatsApp first
Why cleaning companies switch.
Answered while you’re on a job
Mira replies on WhatsApp, Instagram, Messenger, email and web chat from your notes and price list, so a 10 pm enquiry can be a booking, not a missed chat.
Booked without the back-and-forth
She offers only free slots, books a crew of two when the job needs it, and leaves room around each job to get there.
The tough calls stay yours
Move-outs, discounts and big office jobs come to you with a summary of the chat and a draft reply.
Message → Answer → Quote → Book → Remind → Get paid
The whole job, in one place. Who does each step is under it.
- CustomerMessage“Can you deep clean a 3-bedroom flat on Saturday?”
- MiraAnswerReplies in their language, from your notes.
- Mira or youQuoteAt list price it can go out on its own once you allow it. Anything else comes to you.
- MiraBookOnly free slots, with a crew of two when it needs one.
- MiraRemindA confirmation now, a reminder the day before.
- YouGet paidAn invoice with Pay now, by card on your own Stripe.
What this replaces.
What a team of five usually pays for, a month.
- A shared inbox for WhatsApp, Instagram and web chat$30–150
- A booking and scheduling app$40–150
- An app for quotes and invoices$20–50
- A simple CRM, for five people$50–150
- All of the left, in one place
- Unlimited agents
- $50 of unified credit every month
Rough prices by type of tool, to give a sense of scale; yours may differ. Keep your accounting software. WhatsApp’s own message fees are Meta’s, not ours, either way.
How to move over.
Start with Nova. Add the rest when you’re ready.
- 1Tell Nova what you do
A sentence is plenty. Add your website or a photo of your price board, and Nova drafts your services, prices and Front desk playbooks for you to confirm.
- 2Bring your price list
From a spreadsheet, into Products & services. Mira quotes from it.
- 3Connect your channels
Your WhatsApp Business account, Instagram and Facebook, your mailbox and the chat on your website.
- 4Add your cleaners
Their working hours and time off go into Bookings. Then let Mira take the first chats while you watch.
Against what you use today.
Most cleaning companies run on the WhatsApp app and a spreadsheet, some on a booking app.
| What you need | WhatsApp app and a spreadsheet | A booking app | Collabicle |
|---|---|---|---|
| Replies while you’re on a job | An away message | No | Mira answers from your notes |
| Instagram, Messenger, email and web chat | Separate apps | Usually not | One inbox for the team |
| Books only free slots | By hand | Yes | Yes, in the chat |
| A crew of two on one job | By hand | Often | Yes |
| Confirmations and reminders | By hand | Yes | Yes |
| Quotes at your list price | By hand | Often | Can go out on their own once you allow it |
| Customer history | In your head | Yes | A CRM that fills itself |
| An app for cleaners on the job | No | Often | No |
| Your books and tax | Your accountant | Some connect | Keep your accounting software |
| A month, for five people | Free | About $40–150 | $49 |
Questions cleaning companies ask.
$49 a month on Starter. It covers up to 10 members, includes $50 of unified credit every month and as many agents as you like. If you use WhatsApp, its message fees are Meta’s, not ours.
Yes. A service can need two cleaners from your team, and Mira only offers times when both are free, with room around each job to get there.
Yes. By default she replies in the language the customer writes in, and you can limit her to the languages you choose.
Anything outside your price list comes to you with a summary of the chat and a draft reply. You answer, or tell Mira what to send.
Yes. Link each cleaner to their own calendar in Bookings and limit who uses it: they see their own bookings.
Yes. Collabicle makes your quotes and invoices; your books and tax stay where they are.
You answer a few questions about your business, check what Nova drafted and meet your team. Bringing in your price list and connecting your channels takes a little longer, depending on how many channels you use.