Answer every customer.
Keep every decision.
Mira answers WhatsApp, Instagram, Messenger, email and web chat, from your notes. You choose what she does alone.
Your channels, one desk.
No website? Her web chat has a page of its own, with a link you can share.
Answered from your notes.
Prices from your notes. Free times from Bookings.
Inside your rules.
Every action is Do, Ask or Off. Ask means it waits for you.
Confirmed, and reminded.
Bookings sends the confirmation and the reminder.
When she can’t answer, a person does.
Nine things she can do.
Set each one. This is an example setup.
Handed to you, with the whole chat.
She tells the customer a person will help. She never guesses and never argues.
Six rules she always keeps.
On every playbook. No one can switch them off.
You stay in control.
At the cap, people answer until tomorrow.
See what Mira said, step in, hand it back.
One playbook, one channel, or all of Front desk at once.
Is Mira right for you?
Choose something else if
- You need phone calls answered. Mira answers messages.
- You need Mira to start a WhatsApp chat after 24 hours. She replies inside WhatsApp’s window.
- You want Mira to confirm payments herself. A person confirms every payment.
Choose Collabicle if
- Customers write on WhatsApp, Instagram, Messenger, email or your site.
- The same questions fill your day.
- Bookings and quotes should wait for you when it matters.
Ready now.
Questions.
On your WhatsApp Business number, Instagram, your Facebook Page’s Messenger, your email and your web chat. On WhatsApp, Instagram and Messenger she replies within 24 hours of the customer’s last message, as those apps allow.
The notes, pages and Drive files you pick for each playbook. Anything that isn’t there goes to you.
Yes. She offers only free times in Bookings, and moves or cancels inside your cut-off. You choose which services confirm at once and which wait for your OK.
Yes. By default she says she’s an AI assistant in her first reply, and she never claims to be a person.